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Pre & Post Sales Chat Support
We at 123 Chat Agents are at your beck and call when it comes to managing the visitors on your site. Our round the clock service ensures every customer query is diligently addressed. Established in 2006, we have come a long way making happy customers across the globe. We are home to a staff of over 100+ employees who work in three shifts to ensure your business renders the best service to customers.
Pre Sales Consultation
Your website being the first point of interaction for many potential customers holds an immense potential for attracting leads. With a 24 hour chat service ready to respond instantly, you can rest assured about not losing out on a single opportunity for creating leads. Our agents are trained in all aspects of marketing and sales conversions giving your customer care process an added edge. Our qualified team is trained to handle your niche expertly and can enhance the lead capturing ability by as much as 300%. What sets us apart is the quick and simple process we follow that results in faster lead generation. We ensure a complete discreet service which is sealed by signing a non disclosure agreement.
Post Sales Service
Our post sales support involves generating detailed reports on all aspects of the chat process. A well organized statistics of the chats received instant email and SMS for leads, a personalized report and a lot more. It not only helps you keep your after sales services on track but also build confidence and trust in your customers for your brand.
We also ensure that when you are an active user with us, you have access to quality leads that our agents have helped in generating. Once you have the necessary data and reports in hand you are on your way closing sales. We believe in creating value for our customers and this reflects in our rates as well. A modest charge of $1 per chat with a minimum contract price of $69 can raise the bar of your customer service even through a limited budget.