123 Chat Support
Our round the clock chat support is fully equipped to cater to a large number of online visitors to your site. Our services can be called upon for a wide array of business and services. As a 24 hour 365 day service we strive to provide top notch customer support for your online visitors.
Sales Lead Capturing
Reaching out to your target audience has never been easier thanks to the advent of online chat support. Every high potential buyer visiting your website is an opportunity to capture leads.
You receive detailed reporting on all chats that our agents carry out, including the number of chats received daily and an email comprising the transcript of each chat.
Receive Every Chat That Happens
We forward you the daily report of the chat carried out by our agents with your website’s visitors. This helps you to understand whether your visitors are getting the right information or not.
Pre & Post Sales Chat Support
We at 123 Chat Agents are at your beck and call when it comes to managing the visitors on your site. Our round the clock service ensures every customer query is diligently addressed.
Dedicated Account Manager
We are dedicated to providing unmatched customer service to your customers as well as you. When you sign up for 123ChatAgents you are assigned a Dedicated Accounts Manager.
On-Going Agent’s Training
You are assured of all agents being trained before they go live. They receive thorough training in the niche they specialize and are accordingly assigned to handle visitors on their clients' website.
Live Chat Transfer
You can give us the list of classified clients, who require attention of the highest regard. Upon your request, we can connect them directly to you through live chat transfer.
Live Chat Support
Statistics indicate that websites with chat support have a higher rate of conversion. Regardless of whether you are a B2B or a B2C service provider, you will be able to improve your website’s ROI through the use of chat support.